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AskHRLite – Second Interview

by Dennis Doverspike & Pamela Vaiana on September 4, 2008

in Ask HrLitehouse, Interview

Waiting For An Answer: I had an interview with a company that went really well and I was called back for a second interview to take place during the third week of August. Right before the interview, I received a call where I was told that my interview needed to be rescheduled but they did not know when. I was told they would call back with the rescheduled date. Does that sound like they have hired someone else?  Or could it mean something else?

HRLite Responds: Thanks, this is a great question. Not because we are very good at predicting the future, but because this is a question that we are frequently asked.

First, what we think does not really matter, although we will offer our opinion. The way you asked your question suggests that you have a need to know and don’t really need our guesses. That is, you desire feedback and will be nervously waiting until you get the answer. Many people share that trait, although some people would prefer to put off knowing. But wanting feedback is a desirable trait as feedback helps us to improve our performance.

So what matters is that you have a need to find out and the only way to find out is to go ahead and call them and ask what is going on. There is nothing wrong with calling and asking as long as you handle it in a professional manner.

Write out ahead of time what you would like to say. Say something along the lines of: “Hello, my name is Waiting. I was supposed to have a second interview in August but it was cancelled and I was told I would be contacted later. I am very interested in interviewing for this position, so I was calling to see about setting up that second interview. I am planning my schedule for the next several weeks. I was very interested in this job and excited about the opportunity to work for you company. So I wanted to make sure I left time to schedule a second interview with you so I could avoid any potential conflicts and give full consideration to your job and your company.” 

Be polite but confident.

Of course, be prepared to hear “we are sorry a date has still not yet been picked.” You can then respond with “I understand, please call me when you have a date and time, if I do not hear from you I will call you back in two weeks to see if there is any additional information.” You also have to be prepared to hear that the job has been filled.

Second, now we will tell you what we think. There are many reasons you may not have been called back yet for the second interview. It would appear that you did well enough on the first interview that it was not your background or performance, so that means it could be that:

  • The job never really existed. It is amazing how many times this is true. Many times companies may interview for an opening that does not exist. The opening may not exist for budgetary reasons or the company may just be trying to get an idea of the market.
  • The job was filled by an insider, a demotion, a promotion, or some other unplanned internal action. Or the job incumbent may have decided not to leave or retire.
  • The job was eliminated due to budgets or downsizing.
  • The person you were scheduled to interview with may not be available because they are on vacation or they got busy. It was the end of summer and the beginning of the school year; these are busy times for organizations. In some cases a team is needed for an interview, and this makes scheduling even more difficult.
  • Another person was identified and they made a quick offer.
  • Our guess would be that something unexpected occurred totally unrelated to your qualifications. However, whether that means the position will eventually be filled, we could not guess on that one.

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